The South African Social Security Agency (SASSA) has announced that it is taking steps to resolve technical issues affecting the card upgrade process while extending the deadline for beneficiaries to switch to the new Postbank Black Cards.
Old Gold Cards to Expire by March 20
SASSA has confirmed that the old gold SASSA cards will become invalid after March 20th, directly impacting over 3.5 million grant recipients throughout South Africa.
This change is part of the government’s ongoing initiative to streamline the payment process and enhance security.
Measures to Speed Up the Card Upgrade Process
To ensure a smooth transition, SASSA spokesperson Paseka Letsatsi has stated that additional resources will be allocated to expedite the process.
The agency has also collaborated with Postbank and major retailers such as Spar to facilitate the card upgrade.
Steps Taken to Improve the Process:
- More Tellers: Additional tellers will be made available at partnering outlets.
- Queue Management: Dedicated personnel will be assigned to oversee and assist beneficiaries at service points.
- Extended Operating Hours: As many service centers as possible will remain open for extended hours.
- Mobile Offices: Mobile units will be deployed in rural areas to ensure that beneficiaries in remote locations can easily upgrade their cards.
Grant Payments to Continue Uninterrupted
Despite the deadline, SASSA has reassured beneficiaries that grant disbursements will proceed as usual. Those who have not yet upgraded their cards by March 20th will still be able to withdraw their grants from Post Office branches.
The agency has also confirmed that beneficiaries can still apply for the Postbank Black Card even after the deadline has passed.
Progress on Card Upgrades
A significant number of beneficiaries have already switched to the Postbank Black Card, marking progress toward full adoption.
| Status of Card Upgrades | Number of Beneficiaries |
|---|---|
| Successfully Upgraded | 700,000+ |
| Yet to Upgrade | Over 2.8 Million |
With over 3.5 million grant recipients affected, SASSA is making every effort to ensure a smooth transition to the Postbank Black Card. The agency’s proactive steps, including partnerships with major retailers and the deployment of mobile offices, aim to enhance accessibility and minimize inconvenience.
Beneficiaries are encouraged to upgrade their cards before March 20th to avoid potential disruptions in accessing their funds.
FAQs
What happens if I don’t upgrade my SASSA card before March 20th?
If you do not switch to the Postbank Black Card, you will still receive your grant, but you will need to withdraw your funds at Post Office branches.
Can I still apply for the new card after the deadline?
Yes, beneficiaries can still apply for and receive the Postbank Black Card after March 20th.
How is SASSA ensuring that everyone can upgrade their cards on time?
SASSA has partnered with retailers like Spar and Postbank to add more tellers, deploy mobile offices to rural areas, and extend operating hours at various service centers.
Will my grant payments be affected by the card upgrade?
No, grant payments will continue as scheduled, regardless of whether you have upgraded your card.